Terms of Service

Publisher

The Piktechs service is published by:

• Company name: EMM
• Legal form: société par actions simplifiée à associé unique (French single-shareholder simplified joint-stock company)
• Share capital: EUR 1.00
• Registered office: 6 rue d'Armaillé, 75017 Paris, France
• Registration: Paris Trade and Companies Register (RCS) no. 107 138 109
• SIRET: 107 138 109 00015
• EU VAT number: FR86107138109
• Legal representative and publication manager: El Mahdi Moubarak, President
• Contact: [email protected]

Hosting

The website is hosted by Hetzner Online GmbH, Industriestrasse 25, 91710 Gunzenhausen, Germany (hetzner.com). The database and authentication are operated by Supabase. The full list of providers is in the privacy policy.

Purpose and who the service is for

These terms govern access to and use of the Piktechs service. Creating an account or subscribing to a plan constitutes full acceptance of these terms. They apply to free and paid plans alike. The service is intended exclusively for professional use. By creating an account you confirm that you are acting in the course of a business, either on your own behalf (sole trader, independent professional) or for the legal entity you represent and have authority to bind. The service is not offered to consumers within the meaning of the French Consumer Code.

The service

Piktechs lets you build and share digital business cards (public link, QR code, NFC tag), capture contacts at events, track view analytics and, depending on your plan, manage a team's cards. The service evolves: features may be added, changed or removed.

Your account

Opening an account requires a valid email address. You are responsible for keeping your credentials confidential and for everything done from your account. You agree to provide accurate information and keep it up to date. An account is personal and may not be shared between several people; use Team seats to work as a group.

Plans and pricing

Plans and their limits are set out on the Pricing page, which forms part of these terms. Prices are stated in euros. The free plan is capped by the number of published cards. Team plans are billed per seat. Event packages are quoted case by case and are not purchased online.

Payment and invoicing

Payments are processed by our provider Stripe. No card details pass through or are stored on our servers. Subscriptions are payable in advance, monthly or yearly depending on the billing period you choose, and renew automatically until cancelled. Invoices are available in your billing area.

Term, cancellation and effects

The subscription runs for the period you selected and renews automatically. You may cancel at any time from your billing area: cancellation takes effect at the end of the current period, with no pro-rata refund for the period already started. Once the subscription ends, the account falls back to the free plan limits and cards over that limit are unpublished rather than deleted. We may suspend or close an account that breaches these terms, with prior notice except in urgent or manifestly unlawful cases.

Business-to-business subscriptions

As the service is reserved for professional use, the protective provisions of the French Consumer Code, including the fourteen-day right of withdrawal, do not apply to your subscription. You can try the service with no commitment on the free plan before subscribing to a paid one, and cancel at any time as set out above.

Your obligations and the content you publish

You keep ownership of the content you publish and you are solely responsible for it. You warrant that you hold the necessary rights to everything you upload, in particular photos, logos and trade marks. You agree not to use the service to distribute unlawful or misleading content, or content infringing third-party rights, and not to impersonate any person or organisation. When you capture contacts through the service, you act as the data controller for that data and undertake to comply with applicable law, in particular informing the individuals concerned.

Intellectual property

The service, its brand, its interfaces and its software components remain the exclusive property of EMM. Subscribing grants a personal, non-exclusive, non-transferable right of use, limited to the term of the subscription. No reproduction, extraction or reuse of the service beyond that use is permitted without prior written consent.

Availability and liability

We use reasonable efforts to keep the service available, without guaranteeing uninterrupted access. Maintenance may suspend access temporarily. We are not liable for indirect damage, for the loss of content you have not kept a copy of, or for failures of third-party networks and providers. In any event, save for gross negligence or personal injury, our liability is limited to the amounts actually paid over the twelve months preceding the triggering event.

Personal data

The processing of personal data is described in the privacy policy, which sets out the data collected, the purposes, the providers involved, retention periods and how to exercise your rights.

Changes to these terms

We may update these terms, in particular to reflect changes to the service or to the law. Where a change is substantial, users with an active subscription are notified by email before it takes effect. Continuing to use the service constitutes acceptance of the version then in force.

Governing law and disputes

These terms are governed by French law. Should a dispute arise, please contact us at [email protected] so we can seek an amicable solution. Failing agreement within thirty days, the dispute will be brought before the competent courts of Paris, including where there are multiple defendants or a warranty claim.